Terms and Conditions

By enrolling in our online and 12-month hands-on training programmes, you agree to the following terms and conditions. Please read them carefully.

1. Enrollment and Fees

• Enrolment in any programme requires full payment or an approved payment plan.
• Course fees are non-refundable, except as outlined in the cancellation policy below.
• For the 12-month hands-on training programme, a £500 non-refundable enrolment fee is required immediately upon selection.
• Domestic candidates may pay fees in three equal instalments spaced three months apart (at 0, 3, and 6 months).
• International candidates must pay 100% of the fees upon admission.

2. Programme Access and Duration

• Online programmes are accessed via our training platform and require a stable internet connection.
• The 12-month hands-on training will take place at designated locations, and attendance is mandatory to fulfil course requirements.
• Access to online materials is granted for the duration of the programme, plus an additional three months after completion.

3. Cancellations and Refunds

• Cancellations within 1 day of enrolment may be eligible for a full refund.
• Cancellations after 1 day will incur an administrative fee equal to 50% of the course fee.
• For hands-on training:
• Cancellations within 45 days of the programme start date are not eligible for refunds.
• Once an offer letter is issued to a domestic candidate, the following refund policy applies:
• 50% refund if cancelled within 30 days of enrolment.
• No refund after 30 days.
• For international candidates, no refund will be issued once a visa letter has been issued.
• If a visa is refused by the Home Office, 50% of the fees will be refunded after 60 days of official refusal notice.

4. Conduct and participation

• Participants are expected to engage actively and respectfully during all sessions.
• Failure to comply with our code of conduct may result in removal from the programme without a refund.

5. Certification

• Certificates are issued upon successful completion of all programme requirements.
• Social Care Learning reserves the right to withhold certificates if the participant does not meet the stated criteria.

6. Intellectual Property

• All course materials are the intellectual property of Social Care Learning.
• Reproducing or distributing these materials without prior written permission is strictly prohibited.

7. Privacy and Data Protection

• We handle personal data in accordance with our Privacy Policy.
• Data may be shared with relevant regulatory bodies when required.

8. Liability

• Social Care Learning is not liable for any personal injury or property damage that occurs during participation in the programme.
• Technical issues related to our online platform should be reported immediately. However, we are not responsible for individual hardware or internet problems.

9. Changes to Programmes

• Social Care Learning reserves the right to modify programme content, schedules, or structure.
• Participants will be notified in advance of any significant changes.

10. Contact Information

If you have any questions or concerns, please contact our support team:

📧 admin@hts.group

By enrolling in a Social Care Learning programme, you confirm that you have read, understood, and agree to these Terms and Conditions.